The best I can say is PATIENCE… Summer time has lots of inexperienced travelers. Those who go once a year or less on an airplane. The other day someone asked ‘how come the charge for luggage?’ She did not know they did. But the few times she flies she is on the same carrier and uses their credit card, which does not charge for luggage. Good to know!
Many fellow travelers will have also purchased their tickets on line and if there is a situation they may be very frustrated. No one to call, as you do. The heat can cause flight delays just like snow. Thunder storms and high winds cause lots of problems for plane travel. So be patient!
I cannot always give a connection as long as I would like you to have. So be prepared to depart the plane quickly. If you connect in an hour or so, do purchase the extra legroom seats in the front of the plane so you can depart quicker.
And do not hesitate to order a wheelchair if your walking is very slow. They will hustle you to your next gate. Or from check-in through security! It may be the best few dollars, tip, you spent on this holiday.
So remember to be helpful, patient and understanding. Do you want to be that Mom with the screaming child? Or all that gear to transport? Check your luggage and travel comfortably. A few minutes here or there will not make a difference in most situations.
Do call if you need assistance. We have 24 hour coverage all the time! So Relax and be Patient! And have a grand holiday!