A most regular client called me last week and asked if I would help a friend who had done her ticket online. I said of course. As we began our three way conversation the first comment I made was “Travel is always an adventure.” Hers was simple to resolve, as her Norwegian Airlines flight was cancelled and they could not accommodate her for days. We found a reasonably priced flight for the next day and off she went.
Not all ‘adventures’ are so easily resolved. I love to tell the stories, especially when they turn out well. Many of them have to do with airlines cancelling flights. And they all do it. Because you do not want to board a plane that has mechanical problems! And of course the carriers often go on strike, but those we usually know in advance of the departure date. These are the easy resolvable adventures.
Most ‘adventures’ can be resolved or prevented with good planning… First is booking with a well-informed experienced travel adviser. And second is having Travel Insurance. The third is using a reputable tour operator. There were times in the travel industry when tour operators would go under and leave their clients stranded all over the world. Today, reputable tour operators are members of USTOA, United States Tour Operators Association with one million dollars assistance program. If the tour operator can no longer operate, this insurance program will assist travelers.
The best resolver of “adventures” is a human, who knows what to do. That is ME. Not only because I have been in the industry for 30 years, but because I have traveled a great deal, know the ropes and have experienced my own ‘adventures.’
You may say ‘what I want to do is so simple I can do it myself’; a flight to Florida, or a repeat cruise company. You know the drill. But did you ever get stuck in Florida because of a hurricane? Or the cruise ship could not sail because of a volcanic eruption? It is sure nice to have me when these ‘adventure’ events happen.
For travel is always an adventure.. And we all want it to be memorable in a very good way. So save yourself time and give yourself peace of mind and call me.
AlwaysHarriet 